Troubleshooting
Discord Quest not progressing? 10 causes and how to fix them
A checklist for a quest bar stuck at 0%, a game that isn't detected, a quest that vanished, or a reward you can't claim.
By @B3ni15 · Updated · 8 min read
A Quest bar stuck at 0%, a game Discord won’t notice, or a Quest that disappeared overnight: almost every Quest problem comes down to one of a handful of causes. Work through this list from the top. The early items are the most common and the quickest to check.
The checklist
1. You didn’t accept the Quest first
Progress only counts after you accept. Playing the game first and accepting halfway through means the minutes before you accepted are lost. Open Quest Home (Discover → Quests) and check that the Quest shows as accepted, then start again.
2. You are on the browser or the phone for a Play Quest
Play and Stream Quests need the Discord desktop app, because only the desktop app can see which games are running. Discord in a browser tab can’t, and neither can the mobile app. Video Quests are the exception and work on mobile too.
3. Discord doesn’t detect the game
Your status should say “Playing” followed by the game’s name. If it doesn’t:
- Open User Settings → Activity Privacy and make sure sharing your detected activity is switched on.
- Open User Settings → Registered Games. If the game isn’t listed, use Add it! to pick it from the list of running programs.
- Run Discord and the game with the same privileges. If one is started “as administrator” and the other isn’t, Discord can’t see the game.
4. It’s the wrong game, or the wrong version
Quests are tied to one specific game. A demo, a test server build or a similarly named game from the same studio doesn’t count, and neither does a different platform’s version if the Quest specifies one.
5. The video isn’t really playing
Video Quests count playback time. Muting is fine, but a paused video, a minimised app on some phones, or skipping ahead does not add progress. Keep the video in view until the bar is full.
6. You are running more than one Quest of the same kind
Discord generally tracks one game at a time for Play Quests. If two Play Quests are active, only the game you are actually playing makes progress. Finish them one after the other.
7. The Quest has ended
Every Quest has an end date, shown in its details. Once it passes, the Quest stops accepting progress and usually disappears from Quest Home, even if you were almost done.
8. It isn’t available in your region
Sponsors choose where their Quests run. If a friend in another country can see a Quest and you can’t, or a Quest vanished after you started using a VPN, region is the likely reason. Discord decides eligibility on its side, so there is nothing to fix in the app.
9. The client is out of date or the progress hasn’t synced
Progress is stored on Discord’s servers, and the app only shows what it last fetched. Fully quit Discord (from the system tray, not just the window’s close button) and open it again. Install any pending update while you are at it.
10. Discord is having problems
When a big Quest launches, progress can lag or claims can fail for everyone. Check Discord’s official status page. If something is degraded there, wait it out; progress you have made is not normally lost.
If you use Disquest Helper
Most of the list above doesn’t apply, because Quests run on our server rather than your computer. When a run doesn’t progress there, it is almost always one of these:
- The token stopped working. Changing your password or using “Log out all known devices” in Discord ends every existing session, including the one we use. The dashboard’s Accounts page then shows Token invalid; reconnect the account to continue.
- The Quest isn’t one we can run. Stream Quests and in-game achievement Quests can only be done by you, in the game. The Quests page labels each Quest’s task so you can tell which ones these are.
- It ended or isn’t offered to that account. The same end dates and regional limits apply to us as to the official app. The Quests page lists expired Quests under Expired.
- The queue is busy. At peak times runs wait their turn. The History page shows every run, when it started and how it ended.
If none of that explains it, email us with the account and the rough time, and we will look at the run’s log. For finished Quests that won’t claim, see How to claim Discord Quest rewards.